Key Features of
Service
- We
authorised suppliers and service agents
for all leading makes of weighing equipment, these include
Sartorius, Mettler, Ohaus, A&D, Oxford, Denver. This means our
engineers are skilled and manufacturer trained in the service,
maintenance and repair of their respective balances.
- Our field service team are
fully supported by our in-house technical
workshop,
who can repair any equipment which cannot be rectified out in the
field. We offer free of charge estimates on all equipment sent
back for repair. Also should you purchase a balance through us we
will fully support the warranty on that product.
- We fully understand the
servicing requirements of companies such as yourselves, having had
service contracts in place for many years for companies like
Pfizer, GSK, Abbott Laboratories. We can offer advice on areas
such as :
~ Setting acceptance
limits
~ Minimum Weight (complying with FDA regulations)
~ Nawi directive - relevant to manufacturing pharmaceuticals
Service Levels -
Do you know what you are getting?
There is a "Quality of
Difference" in service provision for weighing equipment in the UK in
terms of the technical capability to provide the service and what is
actually done during the service.
European Instruments
clearly identify their skills and 34 years experience delivering
weighing service, and detail what is included in our service, see
below for more info :
European Instruments Service Levels
here
Service Levels Check
List
here |